Out of all the inmate communications companies in the nation, Securus Technologies has been delivering consistently great customer service and cutting edge technology to all their customers. CEO and President of Securus, Rick Smith, stated the customer service department receives hundreds of emails weekly regarding different things such as the software, or the promptness of the company.
In the original posting, which can be found here, facility managers and law enforcement agencies wrote in to Securus to praise both the voice recognition and security software. It was stated that the software has helped in current investigations and was instrumental in catching criminal behavior both in and out of facilities. The staff at Securus was also recognized for being prompt, discrete, and helpful when asked to assist with evidence related to recorded admissions of crime.
Securus Technologies has a state of the art communications facility in Dallas, Texas, with several smaller offices around Texas and Georgia. Securus is constantly updating or creating safety and security software, and carries the most patents out of any inmate communications companies. CEO Rick Smith has offered customers and competitors alike a tour of their new facilities.
Securus Technologies has contracts with over 3400 facilities and takes care of 1,200,000 inmates daily. Securus specializes in: information management, incident management, emergency response, biometric analysis, investigation, public information, and inmate self service. To read more about Securus Technologies, please click here.
The number of people that have been visiting their family members in prison are going to want to check out what Securus provides. It has become one of the most interesting companies for those people that really want to make the most of their time. I have used the Securus video visitation software, and it has become one of the best things for me. I no longer have to wait in line when I go to a prison for visitation.
I don’t have to engage in any long commutes to see family members that I know that are incarcerated. I have found that it is much easier for me to connect with people that are interested in utilizing the video visitation software. I have friends that have been incarcerated for a while, and the video visitation software is the best thing that I could acquire for the regular visits that I engage in.
I think that anyone that is trying to keep in touch with their family members is going to enjoy the video visitation software. It has become a staple in my life, and I would recommend Securus Technologies to anyone that was looking for a better chance to stay connected. The thing that I like the most about this software is that it gives me a chance to add other people into my video sessions. I can add other friends that are in the room with me and we can all conduct a video visit with a friend that we have that is incarcerated. I do not believe that there is anything else that it’s going to be better than this when it comes to making a visit to someone that is in jail. I think that they enjoy this more because it allows them to connect regularly.
I have seen a number of incidents where the products, as well as services being provided by Securus Technologies, are being used by jail official for nabbing criminals and making the community a much safer place for all.
I can remember an incident when the prison officials were doing some investigation and called up Securus Technologies. This is because they wanted to know about their covert alert feature. This feature was used in order to take their suspect into custody.
There are mails in which jail officials mentioned about listening to calls from inmate to inmate. These have helped them to resolve many cases.
Another was a call between two siblings. In this, the older sibling was informing, the younger one about exactly what to answer on being questioned about some shooting that had taken place recently. These are conversations that can be instrumental in solving any case.
I am aware that people have appreciated Securus Technologies for the LBS software. It is used along with the other resources and used for law enforcement. This way it has helped in recovering millions of dollars in illegal assets, drugs and even as cash. This kind of software is required for aiding jail officials. It makes their job easier. They feel that just the LBS software is enough for them to continue with Securus Technologies in the future too. This technology can be used in conjunction with software called the Investigator Pro. Then it makes Securus Technologies the best option as a jail phone provider.
For all these reasons Securus Technologies has extended an open invitation to its customers along with prospective investors to visit the Technology Center which is located in Dallas, Texas and see all their new products as well as services. They also await feedback and suggestions on what else is required from them.