I have seen a number of incidents where the products, as well as services being provided by Securus Technologies, are being used by jail official for nabbing criminals and making the community a much safer place for all.
I can remember an incident when the prison officials were doing some investigation and called up Securus Technologies. This is because they wanted to know about their covert alert feature. This feature was used in order to take their suspect into custody.
There are mails in which jail officials mentioned about listening to calls from inmate to inmate. These have helped them to resolve many cases.
Another was a call between two siblings. In this, the older sibling was informing, the younger one about exactly what to answer on being questioned about some shooting that had taken place recently. These are conversations that can be instrumental in solving any case.
I am aware that people have appreciated Securus Technologies for the LBS software. It is used along with the other resources and used for law enforcement. This way it has helped in recovering millions of dollars in illegal assets, drugs and even as cash. This kind of software is required for aiding jail officials. It makes their job easier. They feel that just the LBS software is enough for them to continue with Securus Technologies in the future too. This technology can be used in conjunction with software called the Investigator Pro. Then it makes Securus Technologies the best option as a jail phone provider.
For all these reasons Securus Technologies has extended an open invitation to its customers along with prospective investors to visit the Technology Center which is located in Dallas, Texas and see all their new products as well as services. They also await feedback and suggestions on what else is required from them.